FAQ

Frequently Asked Questions

What is a Treasure Candle?

Each of our Hand Poured Treasure Candles contains a hidden piece of jewelry (a ring, necklace, or pair of earrings) inside! As the candle burns down, you'll discover your surprise. They make amazing gifts.

Where are you located?

We're a family-owned business based on Frishe Farms in Jane Lew, West Virginia.

How long does shipping take?

Orders are processed within 1–3 business days. Most deliveries arrive within 5–10 business days. Custom design items may take a few extra days for production. Check our Shipping Policy for full details.

Can I return an item?

Unworn western wear with tags attached can be returned within 14 days. Candles and jewelry are final sale. Custom items can only be returned if defective. See our Returns & Exchanges page for details.

Do you ship internationally?

Currently, we only ship within the United States. We hope to offer international shipping in the future!

How do I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. If you don't see it, check your spam folder or contact us.

I found you on TikTok — do you have the same products here?

Yes! Everything you see on our TikTok Shop is also available right here on our website, plus some items that are exclusive to the online store.

How do I contact you?

Visit our Contact page to send us a message. We typically respond within 1–2 business days.